The absolute first thing to do is make sure you can login. The main login
gets you to a website where you can read your mail and setup your
preferences. To login, go to
Your username is your complete spamcop.net or cesmail.net address
you picked when you signed up. This has nothing to do with your
old email address. This is the #1 problem people have when
logging in. Make sure you use your entire email address, like:
"email@example.com" as your username. Your password is whatever you
picked. If you can't login, don't proceed any further until you can.
If it has been more than a couple hours since you signed up and you can't
login, contact us
with your username and we'll try to help you out.
Logging into SpamCop
Assuming you can login, continue here...