SpamCop FAQ

SpamCop Mail Service

FAQ about Filtering and Held Mail

To report spam that is in your SpamCop Email Service held mail folder, you have four options:

From the SpamCop Reporting System website:

• Click on the "Held Mail" link. This will take you to a page showing a summary of the mail currently in your held mail folder. Alternatively, you can get to this page by clicking of the "Held Mail" link at the top of any page in the Webmail interface.
• Review the mail shown to ensure it is all spam. You can review the contents of an individual email by clicking the "Preview" link beside each summary.
• Place a checkmark beside each piece you want to report as spam
• Select the "action" you wish to take from the drop-down menu
• Click the "Release/Delete" button.

From within Webmail:

There are two ways to report spam from within the webmail interface:

• Go to your Held Mail folder
• Review the mail to ensure it is all spam you wish to report
• Place a checkmark beside each piece of mail you wish to report as spam
• Click the "Report as Spam" link near the top of the page

• Select the "Forward" link and forward the mail to your personal spam submission email address. Be sure you select the "as attachment" option from the drop down menu.

From an IMAP client

• Go to your Held Mail folder
• Select the message you want to report as spam
• Forward the spam AS AN ATTACHMENT to your personal spam submission address
• Alternatively, you can report multiple messages by starting a new email addressed to your personal spam submission address then dragging each mail you are reporting into the body of the new email. This will "attach" each email to the one you are sending.